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Christine Chang, CFP

Chinese Taipei

Christine Chang has a B.A in Law and M.B.A in General Management. Before getting her license as an insurance broker, she worked as a Merchandiser of Textile Trading for the renowned American department store holding company, the May company (now Macy’s, Inc.). Later on she worked as a life insurance agent at Metlife in Taiwan. She’s also taught Economics at Fu Jen University and became one of the cofounders of XinFu United Financial Consultant Co., Ltd and Giant King Insurance Broker Co., Ltd.

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Financial Planet Poll: How much do you rely on financial news when providing advice to clients?

Point/Counterpoint: Does financial news matter?

Warren Ingram CFP South Africa

Warren Ingram, CFP says financial news is noise:

It might seem strange for a person who appears regularly in the media to to state that financial news is noise. I feel that very little financial reporting contains valuable information. Real-time financial news actually inhibits good financial decision-making. Most investors would be better off if they ignored financial news.

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Investment Behavior: How to Help Clients Steer Clear of Irrational Decisions

By Simon Hassan, CFP, New Zealand

It’s a real challenge protecting clients and ourselves from natural “thinking mistakes”.

Behavioral economics has drawn our attention to the fact that the central assumption of traditional economics – that we behave rationally, often fails to hold.

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“Treating Customers Fairly” Law = Credible Information for Advisors and Consumers

By Almo Lubowski, CFP, South Africa

When considering the topic of good and credible financial information, especially for consumers, the regulatory concept of Treating Customers Fairly springs to mind. For those that are not aware Treating Customers Fairly (TCF) is an outcomes based regulatory concept or regulator tool initiated by the financial regulator in the United Kingdom and thereupon also adopted by the South African regulator in the recent past.

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How Does your Advice Process Reflect the Findings of Behavioral Finance?

By Taylor Liao, CFP, Chinese Taipei

As a financial planner, it was hard for me to understand what it was like for my clients. Consumers get their information from and are influenced by several mediums such as the media and product sellers. Banks or fund houses, for the sake of selling more products, will release market information that a market has potential to grow in the future and usually this information causes consumers to invest, no matter how high the price of the fund is.

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The Lemming Effect and Its Impact on Financial Planning

Daehong Kwon, CFP, KoreaBy Daehong Kwon, CFP, Korea

Recently there have been an increasing number of attempts made to integrate behavioral finance into financial planning. It is indeed only recent that behavioral finance has been systemized as a science, getting a lot of limelight, even though studies on human behavior and psychology have been done for a very long time.

I have learned from my experiences of talking to clients that knowing something is one thing and putting it to action is quite another. More indicative of the limitation of human beings than making a mistake due to lack of knowledge might be making one even with knowledge. One good

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